We want you to be completely satisfied with your purchase.

• Returns Window: You may return most new, unopened items within [Specify Number, e.g., 14] days of delivery for a full refund or exchange.
• Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
• Non-Returnable Items: Due to hygiene and safety reasons, perfumes and other personal care products are final sale and cannot be returned or exchanged once opened. Opened household consumables (e.g., cleaning supplies) are also non-returnable.
• Process: To initiate a return, please contact our customer service with your order number. Customers are responsible for return shipping costs unless the item is defective or an error on our part.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [Specify Number, e.g., 7-10] business days.